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Last updated: [23.12.2025]
This Privacy Policy explains how Ankle-Guard we collects, uses, and protects your personal information when you visit https://www.ankle-guard.com/ (the “Site”) or interact with our services.
We may revise this Privacy Policy periodically to reflect changes in our practices, legal requirements, or business operations. Any updates will be posted on this page with a new “Last updated” date.
- Contact details (name, email, phone number, address)
- Order information (billing/shipping addresses, payment confirmation)
- Account details (username, password, security credentials)
- Communications with customer support
We use cookies and similar technologies to gather information such as device type, browser, IP address, and usage analytics.
We may receive information from service providers, vendors, or social platforms that help us operate and improve our services.
- To process and deliver orders.
- To send account, order, and policy updates
- To provide customer support
- For marketing and promotional purposes (where legally permitted)
- To detect fraud and enhance security
- To comply with legal and regulatory obligations
We use cookies to personalize your experience, analyze site performance, and deliver relevant content. You can manage cookie preferences through your browser settings, though disabling them may affect site functionality.
We may share personal data with:
- Service providers and vendors working on our behalf
- Business and marketing partners
- Affiliates within our corporate group
- Government authorities when legally required
We do not sell or share sensitive personal information without your consent.
Our Site may contain links to external websites. We are not responsible for their content or privacy practices. Please review their policies before sharing personal data.
Our services are not directed toward children, and we do not knowingly collect information from minors. If you believe a child has provided data, contact us to request deletion.
We use security measures to protect your information, but no system is completely secure. Data is retained only as long as necessary to fulfill business, legal, or contractual obligations.
Depending on your location, you may have rights to:
- Access, correct, or delete your personal data
- Request data portability
- Restrict or object to processing
- Withdraw consent
- File a complaint with a data protection authority
To exercise these rights, contact us at support@ankle-guard.com. Verification of identity may be required.
Your information may be transferred and processed outside your country of residence, subject to applicable data protection laws.
Store Name: Ankle-Guard
Company Name: Hakan Kocak
Address: Ortsieker Weg 39, 32049 Herford, Germany
Email: support@ankle-guard.com
Customer Service Opening Monday to Friday: 8am - 5pm Saturday and Sunday: closed
Time Zone : (GMT+1:00) Central European Standard Time (Berlin)
We respond within 24-48 hours
