Shipping Policy
Shipping Policy
At Ankle-Guard, we aim to make your shopping experience seamless by offering clear and reliable shipping guidelines. All orders within United States qualify for free delivery.
Shipping Coverage
This policy applies to shipments sent to customers located in United States
Delivery Schedule
Here’s what you can expect for order processing and delivery in United States:
Order cutoff time: Orders placed after 6:00PM (GMT-05:00) Eastern Standard Time (New York) will be processed the next business day.
The processing time for the order takes 2–3 days. Once the order has been successfully received, we will ship your package to you, with a delivery time of 7 to 14 business days.
Carrier Partners
We work with reliable carriers such as UPSS, Gofo to ensure safe and timely delivery.
Shipping Costs
Free Shipping: Available for all orders within United States, with no minimum purchase required.
Delivery Concerns
If you encounter issues such as delays, lost packages, or damaged shipments, please contact our customer service team immediately. We’ll work with you to resolve the matter quickly.
Order Tracking
Once your order ships, you’ll receive an email confirmation with a tracking number. You can monitor your package through our Track Order.
Questions & Support
For more details, visit our FAQ page at FAQ or reach out to our support team.
Address Changes
We cannot change the delivery address once a package is in transit. If you need to update the delivery location of your order, please contact us within 24 hours of placing your order at support@ankle-guard.com