ANKLEGUARD - Active Ankle Brace

Shipping Coverage

This policy applies to shipments sent to customers located in United States

Delivery Schedule

Here’s what you can expect for order processing and delivery in United States:

Order cutoff time: Orders placed after  6:00PM (GMT-05:00) Eastern Standard Time (New York) will be processed the next business day.

Handling time: Typically 2-3 business days, Monday through Friday.

Transit time: Around 7-11 business days, depending on carrier and destination.

Estimated delivery window: Approximately 9–14 business days in total.

Once your order is processed, it will be shipped via one of our trusted delivery partners.

Carrier Partners

We work with reliable carriers such as UPSS, Gofo to ensure safe and timely delivery.

Shipping Costs

Free Shipping: Available for all orders within United States, with no minimum purchase required.

Read more : Shipping Policy

1. Return Window

- You may return eligible items within 30 days of receiving your order.

- Products must be unused, in their original condition, and include all packaging, tags, and accessories.

- Our support team is available to guide you through the process.

- We do not charge any restocking fees.

2. Return Costs

- Defective or Incorrect Items: If you receive a damaged, faulty, or wrong product, return shipping is free.

- Change of Mind: If you decide you no longer want the item, or ordered the wrong size/color, you are responsible for the return shipping cost.

3. How to Return

1. Contact Us: Email support@ankle-guard.com  with your order number and reason for return.
2. Repack: Place the item securely in its original packaging with all accessories and documents.
3. Ship: Follow the instructions provided in your return authorization email. Use the recommended carrier or your preferred method.

Read more: Return Policy